- 1 Experience & Positions Held
- 2 Education
- 3 Publications
- 4 Presentations, & Workshops
- 5 Invited Talks
- 6 Awards
- 7 Reviewing & Editorships
- 8 Department & University Service
- 9 Community Volunteering
- 10 Memberships & Affiliations
If you prefer you can download a PDF of my current full CV
Experience & Positions Held
Postdoctoral Researcher, Oxford Internet Institute.
University of Oxford. (June 2016 – Present)
Research Member of the Common Room, Wolfson College.
University of Oxford. (September 2016 – Present)
Health Science Specialist, U.S. Department of Veterans Affairs.
Syracuse, NY. (2011 – 2016)
Graduate Research Assistant, School of Information Studies.
Syracuse University. (2010 – 2015)
Research Assistant, Sandia National Laboratories.
Albuquerque, NM. (2008 – 2010)
Research Assistant, Center on Alcoholism, Substance Abuse & Addictions.
Albuquerque, NM. (2008 – 2010)
Syracuse University: School of Information Studies
- Degree Awarded: PhD. Information Science & Technology (2016)
- National Physical Science Consortium Fellow
- Dissertation title: Patient Sociotechnical Assemblages: The distributed cognition of health information management.
Syracuse University: School of Information Studies
- Degree Awarded: M.Phil. Information Science & Technology (2014)
University of New Mexico: Department of Communication & Journalism
- Degree Awarded: M.A. Health Communication (2009)
- Thesis title: What do healthcare providers think of patients who use the Internet? An exploratory study.
University of New Mexico: Department of Communication & Journalism
- Degree Awarded: B.A. Communication (2006)
- Awarded Magna Cum Laude
- University & Departmental Honors
- Honors Thesis title: Now that’s Funny: The development of humor in small groups.
Manuscripts in Process
m4. Willis, M. (In review). Health Information Assemblages: A view of health information management as a distributed assemblage. Journal of Computer Supported Cooperative Work.
m3. Willis, M., & Meyer, E. (Drafted). Information Work and Automation in General Practice Services. Journal of Computer Supported Cooperative Work.
m2. Willis, M., Coulter, A., & Meyer, E. (Drafted). The Automation and Computerisation of Work Tasks in Primary Care and General Practice Services. Journal of Medical Internet Research – Protocols.
m1. Willis, M., Sharma, S., & Sawyer, S. (Drafted). Governance of Infrastructure: A case of the United
Kingdom and Estonia.
j8. Link, G., Lumbard, K., Conboy, K., Feldman, M., Feller, J., George, J., Germonprez, M., Goggins S., Jeske, D., Kiely, G., Schuster, K., & Willis, M. (Forthcoming). Contemporary Issues of Open Data in Information Systems Research: Considerations and Recommendations. Communications of the Association for Information Systems.
j7. Mickelson, R., Willis, M., & Holden, R. (2015). Medication-related cognitive artifacts used by older adults with heart failure. Journal of Health Policy and Technology.
j6. Weiss, D., White, J. M., Stohr, R. A., & Willis, M. (2015). Influencing healthcare policy: Implications of state legislators information source preferences for public relations practitioners and public information officers. Online Journal of Communication and Media Technologies, 5(1).
j5. Yu, B., Willis, M., Sun, P., & Wang, J. (2013). Crowdsourcing Participatory Evaluation of Medical Pictograms Using Amazon Mechanical Turk. Journal of Medical Internet Research, 15(6), e108. doi:10.2196/jmir.2513
j4. White, J.M., Willis, M., & Stohr, R.A. (2013). Legislators reliance on mass media as information sources: Implications for symmetrical communication between public information officers, public relations practitioners and policymakers. PRism, 9(1).
j3. Possemato, K., Bishop, T. M., Willis, M., & Lantinga, L. J. (2013). Healthcare Utilization and Symptom Variation Among Veterans Using Behavioral Telehealth Center Services. The journal of behavioral health services & research, 40(1). doi:10.1007/s11414-013-9338-y
j2. Raybourn, E. M., Fabian, N., Glickman, M. R., Tucker, E., & Willis, M. (2011). Real-time individualized training vectors for experiential learning. Sandia National Laboratories Report, 0166.
j1. Raybourn, E., Ames, A., Belasich, D., Bouchard, J., Heaphy, R., Hills, R., Shaneyfelt, W., et al. (2010). HSCB Generalized Validation & Verification Methodology. Sandia Report. Albuquerque, NM.
1. Osterlund, C., Snyder, J., Sawyer, S., Sharma, S., and Willis, M. (2015). Documenting work: From participant observation to participant tracing. In Roderick M. Kramer and Kimberly D. Elsbach (Eds). Handbook of Innovative Qualitative Research Methods: Pathways to Cool Ideas and Interesting Papers. Routledge, Taylor and Francis Group, New York
Conference Proceedings (selective)
c15. Willis, M. & Meyer, T. (2018) Work that Enables Care: Understanding Tasks, Automation, and the National Health Service. Proceedings of the 2018 iConference. March 25-28, 2018. Sheffield, UK.
c14. Willis, M. & Meyer, E. (2017). Reproduction of the Sociotechnical Gap in Mixed Quant/Qual Health Research Collaborations. BMJ Open 7;2, doi: 10.1136/bmjopen-2017-016492.37
c13. Sharma, S., Willis, M., Sawyer, S., & Osterlund, C. (2016). Virtual Chaos, Face-to-Face Confusion: Academics and Document Stewardship in Virtual Collaborations. Proceedings of the 2016 Science of Team Science Conference. Phoenix, AZ.
c12. Willis, M. (2015). Patient Sociotechnical Assemblages: The Distributed Cognition of Health Information Management. The 78th annual meeting of the Association for Information Science and Technology. Presented at award-winning paper session. November 10, 2015. St. Louis, MO.
c11. Willis, M., Sharma, S., Snyder, J., Osterlund, C., & Sawyer, S. (2015). Email as telescope in distributed scientific collaborations. Proceedings of the 2015 Science of Team Science Conference. Bethesda, MD.
c10. Sharma, S., Willis, M., Snyder, J., Osterlund, C., & Sawyer, S. (2015). Using an Ethnography of Email to Understand Distributed Scientific Collaborations. Proceedings of the 2015 iConference. Newport Beach, CA.
c9. Sharma, S., Snyder, J., Osterlund, C., Willis, M., Sawyer, S., Brown, M., & Skolozar, D. (2014). Document Practice as Insight to Digital Infrastructures of Distributed, Collaborative Social Scientists. Proceedings of the 2014 iConference. Berlin, Germany.
c8. Willis, M., Sharma, S., Snyder, J., Brown, M., Osterlund, C., & Sawyer, S. (2014). Documents & Distributed Scientific Collaboration. Proceedings of the 2014 CSCW Conference. Baltimore, MD.
c7. Willis, M., & Osterlund, C. (2013). Towards a Method of Documentary Practices for Personal Health Information Management. Proceedings of the 2013 iConference, Fort Worth, TX.
c6. Raybourn, E.M., Fabian, N., Glickman, M., Willis, M., & Tucker, E. (2010). Beyond Game Effectiveness Part II: A Qualitative Study of Multi-role Experiential Learning. Proceedings of the 2010 Interservice/Industry Training, Simulation, and Education Conference, Orlando, FL.
c5. Willis, M., & Raybourn, E.M. (2009). Leveraging Mobile Devices to Develop Intercultural Competency for Digital Students. Proceedings of the 13th International Human Computer Interaction Conference, San Diego, CA.
c4. Willis, M. (2009). eLearning networks in the University: Understanding portable media devices as educational tools. Presented at Popular Culture and American Cultural Studies Association, New Orleans, LA.
c3. Willis, M. (2009). Digital students: Using portable media devices as educational tools. Presented at Western States Communication Association, Phoenix, AZ.
c2. Willis, M. (2008). Technoscape & Digital Divide: Evaluating terminology & technology. Presented at Popular Culture and American Culture Association Conference, San Francisco, CA.
c1. Willis, M. (2008). Being Digital: A transactional theory of cognitive processing and Internet media use. Presented at Rocky Mountain Communication Association Conference, Fort Collins, CO.
Reports & Working Papers
r1. Willis, M. (2017). National Digital Infrastructures for Healthcare: A Comparative Case of Estonias and the United Kingdoms Healthcare Infrastructure. Working paper #8 for the Cyber Studies Programme in the Department of Politics and International Relations. University of Oxford. Oxford, UK.
Presentations, & Workshops
w22. Willis, M., & Meyer, E. (2018) Automation and the next wave of computerisation: Sociotechnical
approaches to automation, robots, machine learning and artificial intelligence. Workshop organizers.
2018 iConference. March 25, 2018. Sheffield, UK.
w21. Willis. M. (2017). Clinician Data-work In Primary Care: Observations of General Practitioner and Practice Nurse Documentation. Workshop on “Data-work in Healthcare: New roles, tasks and challenges”, ECSCW ’17, 28th of August 2017, Sheffield, UK.
w20. Willis, M. (2017). Socio-technical Infrastructures for Healthcare Automation in NHS Primary Care. Proceedings of the 6th International Workshop on Infrastructures for Healthcare: Infrastructures for governance, quality improvement, and service efficiency. Aarhus, DK.
w19. Willis, M. (2017). Health Automation: Computerisation and automation in general practice services. Presented at The Center for Health Innovation, Leadership and Learning: Digital Health Symposium 2017. Nottingham, UK.
w18. Willis, M. (2017). The Future of Ethnography: Roles, responsibilities, and deliverables in interdisciplinary healthcare research collaborations. Presented at the Medical Anthropology Young Scholars Annual Conference, a Network of the European Association of Social Anthropologists. June 15-16, 2017. Edinburgh, Scotland.
w17. Willis, M. (2017). Language, Knowledge and People in Perspective: There is no such thing as simple text. Invited participant Lorentz Center International Scientific Workshop. Leiden University. Leiden, NL.
w16. Sawyer, S., Snyder, J., Willis, M., Sharma, S., & Oesterlund, C. (2017). Stabilizing Digital Infrastructures in Distributed Scientific Collaborations. Presented at Workshop on E-Infrastructures for Research Collaboration in the Social Sciences and Humanities. Computer Supported Cooperative Work Annual Conference. February 26, 2017. Portland, Oregon.
w15. Willis, M. & Meyer, E. (2017). Reproduction of the sociotechnical gap in mixed qualitative quantitative health research collaborations. Presented at Qualitative Health Research Symposium. University College London. February 7, 2017. London, UK.
w14. Willis, M. (2017). Human Labour and Automation in Healthcare. Presented at Workshop on Automation Anxiety: Human Obsolescence. University of Sussex. January 20, 2017. Brighton, UK.
w13. Willis, M. (2016). Workshop on Issues in Shared and Collaborative Scientific Research. Presented at International Federation of Information Processing Annual Conference. December 10, 2016. Dublin, Ireland.
w12. Sharma, S., Sawyer, S., Osterlund, C., & Willis. M. (2016). Theorizing Messy Work: Four perspectives on distributed scientific collaborations Working paper presented at GROUP 2016 Conference. November 13-16, 2016. Sanibel Island, FL.
w11. Sharma ,S., Willis, M., Sawyer, S., & Oesterlund, C. (2015). The Crystallization of Longitudinal Email Communication in Distributed Virtual Work. Social Studies of Science (4S). Paper presented at the 4S 40th Annual Meeting. November 11-14, 2015. Denver, CO.
w10. Willis, M. (2015). Patient Sociotechnical Assemblages. The 16th annual meeting of the Association of Internet Researchers Doctoral Colloquium. October 21, 2015. Phoenix, AZ.
w9. Willis, M. (2015). Patient Sociotechnical Assemblages: The Distributed Cognition of Health Information Management. 7th Doctoral Consortium on Sociotechnical Issues in Biomedical Informatics. November 14, 2014. Washington, D.C.
w8. Mickelson, R., Willis, M., & Holden, R. (2015). What do patients need? A sociotechnical systems approach to the analysis of current tools used by older adults with heart failure. In Summer Institute on Nursing Informatics. July 22-24. Baltimore, MD.
w7. Willis, M. (2012). Brainstorming Design for Health: Helping Patients Utilize Patient-Generated Information on the Web. Computer Supported Cooperative Work 2012 Annual Conference (conference workshop). Seattle, WA.
w6. Willis, M. (2009). Analytical Design & Presenting Information Workshop. Envision New Mexico: The Initiative for Child Healthcare Quality Program. Embassy Suites, Albuquerque, NM.
w5. Willis, M. (2009). Games: Evolution of games. Panel participant at New Mexico Media MIX Conference, Albuquerque, NM.
w4. Willis, M. (2009). Palette Builder: A Simulation to Teach Color Theory. University of New Mexico Organizational Learning & Instructional Technology Program. University of New Mexico, Albuquerque, NM.
w3. Willis, M. (2008). Communication Senior Seminar Invited back for Fall 2008, and Spring 2009. Invited by Judith Hendry, PhD. University of New Mexico, Albuquerque, NM.
w2. Willis, M. (2007). Internet Technology Colloquium. Workshop at University of New Mexico Department of Communication & Journalism. Albuquerque, NM.
w1. Willis, M. (2007). Critical & Cultural Studies Colloquium. Presented at University of New Mexico Student Union Building, Santa Anna Room. Albuquerque, NM.
t10. Willis, M. (2017). National Digital Infrastructures for Healthcare. Invited talk for Oxford Training Session on the Modern Information Society. University of Tallinn. September 9th. Tallinn, Estonia.
t9. Willis, M. (2016). Distributed Health Information Management Assemblages: How patients, caretakers, and primary care providers use a personal health record. Presented at Oxford Internet Institute, University of Oxford. June 15, 2016. Oxford, UK.
t8. Willis, M. (2011). Productivity Tools & Techniques for Graduate Students. Presentation for School of Information Studies graduate students (workshop). Syracuse University, Syracuse, NY.
t7. Willis, M. (2011). Sociotechnical ontology of consumer focused health systems: A pilot study. Presentation for School of Information Studies graduate students. Syracuse University, Syracuse, NY.
t6. Willis, M. (2011). Nvivo Veritas: Using Nvivo for Content Analysis & Grounded Theory. Guest Lecture for IST800: Seminar on Text as Data by Bei Yu, PhD.
t5. Willis, M. (2011). Organizational Ontology: Mapping MyHealtheVet as Socio-technical Knowledge. Presentation for Department of Veterans Affairs MyHealtheVet Program Office. Behavioral Health Outpatient Center, Syracuse, NY.
t4. Willis, M. (2011). Citation Needed: Integrating Mendeley into the Research Workflow. Department of Veterans Affairs Upstate New York VISN 2. Behavioral Health Outpatient Center, Syracuse, NY.
t3. Willis, M. (2011). Keep your head in the cloud: Cloud computing, software services, and strategies for using cloud computing in a library context. Presentation for Northern New York Library Network 46th annual meeting and mini-conference. Riveredge Resort, Alexandria Bay, NY.
t2. Willis, M. (2009). Freshman Learning Community: Integrating technical competency into coursework. Faculty Learning Institute, University of New Mexico. Albuquerque, NM.
t1. Willis, M. (2009). Technology, Health, and Culture. Invited as guest lecturer for HMVM 310: Health and Cultural Diversity by Nagesh Rao, PhD. Invited back for Spring 2010.
- Association for Information Science and Technology (ASIS&T) Doctoral Dissertation Proposal Scholarship Award (Fall 2015)
Awarded scholarship for best dissertation proposal and invited to present my dissertation research at the annual ASIS&T conference and attend the doctoral colloquium.Association of Internet Researchers (Fall 2015)
Selected participant of 16th Doctoral Colloquium of Internet Researchers
- American Medical Informatics Association NSF Doctoral Consortium (Fall 2014)
Selected participant of 7th Doctoral Consortium on Sociotechnical Issues in Biomedical Informatics
- National Physical Science Consortium (2009)
Funded NPSC Research Fellow of Sandia National Laboratories
- University of New Mexico — Department of Communication & Journalism (Spring 2009)
2009 International Communication Association Outstanding Graduate Teaching Assistant
- University of New Mexico — Office of Graduate Studies (Fall 2008)
Teaching Assistantship Tuition Award
- University Of New Mexico — Teaching Assistantship Resource Center (Fall 2007)
Certificate in Teaching Excellence
- University of New Mexico, Office of Research 2009
Awarded Research Project & Travel (RPT) Grant for $850.
- Student Conference Award Program (S-CAP) Grant 2008
Awarded Student Conference Award Program (S-CAP) Grant for $600.
Reviewing & Editorships
Journal Manuscript Reviews
- Journal of Association for Information Science and Technology (JASIST) (2017). Editor for special issue on social informatics of knowledge.
- Frontiers in Information and Communication Technology ICT (2017). Manuscript reviewer.
- Policy & Internet (Journal) (2016). Manuscript reviewer.
- Journal of Computer Supported Cooperative Work (2016). Manuscript reviewer for special issue on patient oriented infrastructures.
- Journal of Medical Internet Research Protocols (2012). Manuscript reviewer.
- Scribendi (2006 — 2007) Editor of national honors magazine of student art & literature.
Conference Paper Reviews
- Association for Information Science and Technology (ASIST) Annual Meeting. Reviewer for workshop submissions on social informatics of knowledge (2017).
- Computer Supported Cooperative Work Annual Conference (2014 — 2016).
- Medicine 2.0 International Annual Conference (2014).
- Social Computing, Behavioral Modeling and Prediction (SBP) 2012 Conference.
- International Communication Association (ICA) (2009). Reviewer for Digital Game Studies Division Papers & Presentations.
- National Communication Association (NCA) Annual Conference (2008). Reviewer for Mass Communication Division Papers & Presentations.
Department & University Service
Reviewer of M.Sc. student admission applications (2017)
Review of prospective student applications and interviews for the Master of Science (M.Sc.) program at the Oxford Internet Institute.
Faculty Search Committee (2014)
Member of committee for search, review, and interview of new faculty hires at Syracuse University School of Information Studies.
Fall Retreat Committee Chair (2010 — 2012)
Founded the annual Fall Retreat Committee. Committee is responsible for planning, coordinating, and advertising a yearly retreat with the goal of strengthening the academic community at Syracuse University and exposing graduate students to team building exercises.
Doctoral Admissions Committee Member (2010)
Responsible for Doctoral and Executive Doctoral admissions process at Syracuse University School of Information Studies. Includes reviewing applications,
interviewing applicants. Review of Doctoral and Executive Doctoral program requirements including dissertation and examination requirements.
Graduate and Professional Student Association (GPSA) (2009)
Chair of Research Board. Responsible for promoting and coordinating graduate student research at the University of New Mexico. Reported to executive board
on needs of the graduate research community. Coordinated statewide graduate research symposium.
Graduate and Professional Student Association (GPSA) 2008
Member of Computer Allocation Committee. Responsible reviewing applications and for awarding computer systems to student organizations at the University of New Mexico.
Mercer Scholarship Speech Competition (2008)
Judge for the Joann and Steve Mercer Memorial Scholarship, sponsored by the University of New Mexico Department of Communication & Journalism.
Collaborative Publishing & Journal Database (2008)
Programming & design of collaborative wiki about academic publishing and created a database of journals for departmental use by faculty & graduate com-
munity in the Department of Communication & Journalism at the University of New Mexico.
Faculty Colloquium Panel (2008)
Produced, coordinated, promoted, and moderated a colloquium on academic publishing. The colloquium featured a panel of faculty members and a Q&A
session for the graduate community in the Department of Communication & Journalism at the University of New Mexico.
Historian of the Communication Graduate Association (COMGRADS) (2007 — 2009)
Photographed events, developed multi-media presentations of previous years special events and gatherings in the Department of Communication & Journalism at the University of New Mexico.
Assistant Engineer (2007 — 2008)
Troubleshooting, repair, and instruction of computer, projection, camera, and touch screen technologies in the Department of Communication & Journalism
at the University of New Mexico.
Syracuse Arts, Learning, and Technology (SALT) Makerspace (2014)
Volunteered at community maker space to support development, administration, and maintenance of website, domain, and email servers.
Manzano Mesa Multi-Generational Community Center (2009)
Volunteered to instruct a course for Senior citizens on Microsoft office, desktop publishing, and basics of using the Internet.
Memberships & Affiliations
- European Society for Socially Embedded Technologies (EUSSET) (2017)
- Association for Information Science and Technology (ASIS&T) (2015)
- Association of Internet Researchers (2015-2016)
- American Medical Informatics Association (2014-2015)
- New York Academy of Sciences (2012-2014)
- International Communication Association (2009-2010)
- Western States Communication Association (2009-2010)
- Popular Culture and American Culture Association (2009-2011)
- Rocky Mountain Communication Association (2008-2009)